Last updated: January 2, 2026
At HolisticMe, you have control over your data. This page explains your privacy choices and how to exercise your data rights.
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Your Data Rights
Under GDPR, CCPA, and other privacy laws, you have the right to:
- Access: Request a copy of all your personal data
- Rectification: Correct any inaccurate information
- Erasure: Delete your account and all associated data
- Portability: Export your data in a machine-readable format
- Restriction: Limit how we process your data
- Objection: Opt out of certain data processing activities
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Export Your Data
You can download a complete copy of your HolisticMe data, including:
- Your wellness profile and constitution assessment
- Symptom logs and daily check-ins
- Food scan history and analysis results
- Meal plans and saved recipes
- GingerBee chat history
To export your data, go to Profile → Data & Privacy in the app, or contact us at the email below.
Request Data Export
Data exports are typically processed within a reasonable timeframe, generally within 7 business days. You'll receive a secure download link via email.
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Delete Your Account
You can permanently delete your HolisticMe account and all associated data. This action:
- Removes all your personal information from our systems
- Deletes your health data, scan history, and preferences
- Cancels any active subscriptions
- Cannot be undone
To delete your account, go to Profile → Data & Privacy → Delete Account in the app, or contact us.
Request Account Deletion
Account deletion is processed within a reasonable period, typically within 30 days. Backup systems are purged within a reasonable timeframe.
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Privacy Settings
Manage your privacy preferences in the app:
- Analytics: Control whether anonymized usage data is collected
- Marketing: Opt in or out of promotional communications
- Notifications: Choose which app notifications you receive
Go to Profile → Settings in the app to manage these preferences.
California Residents (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt out of the sale of personal information
- Right to non-discrimination for exercising your rights
We do not sell your personal information.
European Residents (GDPR)
If you are a resident of the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR). Our lawful bases for processing include:
- Contract: To provide the services you requested
- Consent: For marketing and optional features
- Legitimate Interests: For security and service improvement
Contact Our Privacy Team
For any privacy-related questions or requests:
For general support inquiries, contact support@holisticme.app
